Voice Mail Integration | CIX

System Availability: All systems

The CIX670 supports Dual-tone Multi-frequency (DTMF) integration, Simplified Message Desk Interface (SMDI) integration, and Toshiba Proprietary integration.

DTMF Integration

DTMF integration uses DTMF strings to pass and interpret information between the Strata CIX and a voice mail system. DTMF integration can be used with any compatible voice mail system. It does not require optional hardware interface.

Simplified Message Desk Interface (SMDI)

SMDI is an industry standard method of integrating a telephone system with voice mail or other peripheral systems. This interconnection is made via an RS-232 data connection. SMDI requires the BSIS interface in the Strata CIX. SMDI integration can be used with any compatible voice mail system.